Insightful
How to install, log hours, and how verification works.
Insightful is the official time-tracking tool required for Mercor projects. It ensures accurate logging and transparent verification.
Getting started
1
Install
Download and install the Insightful desktop app. Instructions are sent during onboarding.
2
Log time
Start and stop the timer as you work. Keep it running during project tasks and webinars.
3
Verification
Insightful may take periodic screenshots (a few per hour) to confirm you are working.
Best practices
Do
• Start the timer when you begin project work• Work in focused blocks and stop the timer when you pause• Review your daily log to catch mistakes early
Don’t
• Don’t leave the timer running while idle or doing unrelated tasks• Don’t try to add time manually (not allowed)• Don’t share screenshots with sensitive client data externally
FAQ
Why are screenshots taken?
Why are screenshots taken?
To verify that time logged matches project work. Screenshots protect both you and our clients.
Can I use manual logging?
Can I use manual logging?
No. Hours must be tracked with the desktop timer.
Related Pages
Using Insightful
Guide to install, log time, and troubleshoot.