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This page explains how to manage all communications from Mercor, including unsubscribing, pausing outreach, and customizing preferences. All options are found under Settings → Preferences after signing in.

Where to Find It

1

Sign in to your account

Go to work.mercor.com and log in.
2

Open Preferences

Navigate to Settings → Preferences.
3

Go to the Communications tab

You’ll find all outreach-related options in this section.
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Quick Actions

Unsubscribe from All

Cease all outreach communications immediately.

Pause/Resume Outreach

Temporarily pause communication if you’re not looking for roles.

Choose Channels

Select preferred communication methods: Email, SMS, WhatsApp.

Opportunity Preferences

Filter outreach by salary, role type, and other job expectations.

Detailed Options

1. Unsubscribe from All

This option deactivates all outreach activities across all channels. Use it if you are not presently seeking new opportunities.
  • How to use: Toggle Unsubscribe from all → Confirm.
    You may re-enable it at any time. Disabling all communication could also prevent you from receiving application or contract updates.
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2. Looking for Work (Pause/Resume)

Suspend communications without modifying individual settings.
  • Toggle ‘Looking for Work’:
    • On → when job searching
    • Off → when you want a break
  • Ideal for travel, examinations, hectic periods, and similar circumstances.
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3. Communication Channels

Regulate the platforms through which Mercor communicates with you.

Email

Receive updates and job offers via email.

SMS

Get important updates directly to your phone.

WhatsApp

Notifications via WhatsApp.
  • Instructions for use: Activate or deactivate each channel accordingly.
Keep at least one channel active for essential updates.
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4. Opportunity Types (Targeted Outreach)

This filters roles based on your preferences so you only receive relevant listings.
  • Common filters:
    • Salary: Minimum expected pay
    • Role type: Full-time, Part-time, Contractor, Internship
Example: If your expectation is ₹20 LPA+ and full-time, you won’t be contacted for contractor roles or lower offers.
  • How to use: Open Opportunity Types → Set preferences → Save. opporunitytypes.png

FAQs

Please verify which setting you adjusted, whether it pertains to unsubscribe options, channel, or opportunity type. Additionally, confirm that the channel responsible for sending the message has been deactivated.
Enable Email notifications and deactivate SMS and WhatsApp within Communication Channels.
Review and refine your Opportunity Type filters, particularly those associated with salary and role type.

Need Help?

If your communication settings are not functioning as anticipated, kindly reach out to support@mercor.com with a screenshot of your preferences and the message you received. We will investigate the matter and update your account accordingly.
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