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If you require assistance regarding your referral link, earnings payment, or status tracking, be assured that you are in the appropriate place.

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How to refer someone

  • Navigate to the Job Listing page for the role to which you would like an individual to apply.
  • Click on Activate your Referral Link
1

Share your unique referral link

Do ensure that you utilise your unique link to guarantee that the referral is properly recorded in your account. You can locate this in your ‘Referral’ section on your Mecor platform. Click on the ‘Share’ icon
2

Candidate accepts an offer

A referral is established when the candidate signs up and creates a Mercor account. If they already possess an account without a referrer, a new referral will be recorded the moment they use your unique referral link.
3

Candidate starts working, you earn!

Mercor uses an earnings-sharing model. Once your referral begins billable work, you earn 20% of what they earn (hourly pay, bonuses, and one-time payments), up to a cap known as ‘Earnings Cap’.
4

Earnings are paid

Once eligibility is confirmed, referral earnings are released in the next referral payout cycle (Wednesdays and Fridays at 12:00 PM PST).

Earning status (Hired)

This status indicates that your referral is working and you are actively earning.You will also see your progress toward the earnings cap for that referral.

Payout timing

Referral earnings are released twice per week on Wednesdays and Fridays at 12:00 PM PST. After release, bank transfers typically arrive in 2–3 business days (and can take longer around weekends/holidays, depending on the recipient’s bank).

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Your Earnings Cap

Your earnings cap is determined by the first job offer your referral accepts.

How does it work?

  • Hourly contracts: cap = 4× the hourly rate of the first accepted offer
  • Daily/task-based (DBC/task-based) contracts: cap is explicitly set per contract
If your referral later works on different projects (higher-paying or lower-paying), your cap does not change. You will continue earning 20% across all of their projects until you reach the earnings cap as determined by their first accepted offer.
Case example (earning across projects):
  • If your Earnings cap is 4× the hourly rate of Project 1, you can still earn across Projects 1, 2, and 3—because you may not reach the cap from Project 1 alone (or even from Projects 1 + 2), and only reach it after your referral has worked across Projects 1 + 2 + 3.
  • Your Earnings cap is locked to Project 1 (the first offer your referral accepted), but your 20% earnings continue across Projects 1, 2, and 3 until you hit that Earnings cap.
  • Even if your referral moves from Project 1 to Projects 2 and 3, your earnings continue to accumulate towards the same cap—so you might only reach the cap after their work spans Projects 1, 2, and 3.

UTM parameters

Maintaining UTM parameters (e.g., utm_source=referral…) assists us in channel analysis; however, it is optional. Your referral is still tracked even in their absence. We are currently developing shorter, customizable URLs.

If the link won't load

Refresh using Shift+Cmd+R (Mac) or Shift+Ctrl+R (Windows), or alternatively, access the role directly at work.mercor.com/explore.

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Referral Program ID Verification

ID Verification is required before referral payouts can be issued.
If you become eligible to earn a referral bonus, you must complete ID Verification in order to receive payouts. If ID Verification is not completed, referral earnings will not progress toward payout until verification requirements are satisfied.

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How it works

  • When you become eligible for referral earnings, ID Verification becomes required.
  • A “Complete ID Verification” notifier will appear on your Home page & Referral dashboard.
  • Click the tile to complete verification through our secure provider.
  • Once verification is successfully completed, referral earnings and payouts resume automatically.
Mercor uses Persona to securely verify your identity. This process is a mandatory requirement. You’ll upload a government-issued ID and take a selfie video for facial recognition. Persona Privacy Policy.
1

Begin Verifying

You’ll be redirected to Persona’s secure interface.
Getting Started on Persona
2

Upload Your Government ID

Please capture a clear photograph of the front, and the back if necessary. Ensure that the image is well-lit and free from glare. A valid government-issued identification must be presented to proceed.
Government ID Upload
3

Take a Selfie

Record a short video, turning your face left and right.
Video Selfie
4

Continue on Another Device (Optional)

You can switch to your phone using a QR code or secure email link.
Continue on another device
5

Submit and Finish

Persona will process the submission. Once verified, a green checkmark will appear and the step will be marked as complete. 
6

Review

ID Verification is an instant process but may occasionaly take more time & the same will be indicated on your referral dashboard.

Photo Tips

• Place ID on a dark flat surface
• Avoid glare or backlight
• Make sure all corners are visible
• Slowly move ID to focus if blurry

Selfie Tips

• Use a well-lit space
• Center your face
• Follow instructions to turn head left/right
ID Verification becomes mandatory once you are eligible to receive referral earnings. Without completing IDV, referral payouts cannot be issued.
If ID Verification is not completed, referral earnings payout will not be processed. Once verification requirements are satisfied, eligible earnings will resume payout processing.

Note: Any amounts accrued will continue to be tracked and will be paid out once verification is completed.
Yes. ID Verification is a one-time requirement for referrers. Although, if required new ID verification requests maybe issued in future.
Most verifications are completed quickly. In some cases, additional review may be required, which can take up to 1 business day.
If your verification requires additional review, our team will process it. If you believe there is an issue, you may contact support@mercor.com for assistance.

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Referral Earning Status and Payments

For hired referrals, the dashboard can show earned + pending. Pending amounts reflect earnings that have been accrued but not yet processed in the next referral payout cycle.
You earn 20% across all of your referral’s projects until you reach the Earnings cap. The Earnings cap is locked to the first job offer your referral accepts, even if they later move to higher-paying or lower-paying projects.
It means your referral’s earnings cap is still to be decided (TBD) and hasn’t been finalized or locked yet for this referred person. Once the cap is determined and locked, the indicator will update to show the exact amount.
Eligible earnings are not updated in real time. Your referral bonus (20% of your referred person’s earnings) becomes eligible only after your referred person has been paid for their completed work. (Paid every Wednesday)Eligible and paid referral earnings are typically updated on Wednesdays and Fridays, not daily.If your referred person has recently started working, please allow time for their first payment cycle to complete before expecting updates in your referral dashboard.

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Trials, Timelines, and Hiring

No. Work trials (deliverable-based trial engagements) do not count for referral earnings-sharing.
Timing varies depending on the listing, application quality, and demand. Certain roles are filled rapidly.
This occurrence may result from performance issues, timing adjustments, or project modifications. If your referral has already begun billable work, your earnings will reflect eligible work completed (subject to the earnings cap and program rules).
Due to privacy reasons, Specific details about referred individual’s work status, including whether they have started working are not shared. We recommend directly connecting with the person you referred if you would like confirmation about their work activity.

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Updates and Escalations

Yes. We provide you with dashboard updates, as well as weekly and daily email summaries.
Contact any member of the Mercor team, and we will ensure you are included.
Do contact support (support@mercor.com). We will investigate the matter and resolve it accordingly.
Do contact support (support@mercor.com) and include the following information:
• The name of your referral
• Their email address
• Your referral link
• A brief description of the issue
Mercor’s referral program is structured so that a user is only associated with a referral when they click on a referral link and explicitly opt in through a confirmation step. This arrangement guarantees transparency and obtains user consent. If you believe you were incorrectly linked, you may dispute the assignment via “Not my Referrer,” and our team will review the dispute.
Referral earnings accrue until the referrer reaches the earnings cap for that referral. The cap is determined by the first job offer accepted by the referred user. This is a one time event.