This guide delineates the comprehensive process of applying for employment through the Mercor platform. Upon establishing your account, the next step involves identifying opportunities that align with your skills and submitting a compelling application.
1. Explore Opportunities
1
Navigate to Explore
Upon signing in, please navigate to your dashboard. Click on the ‘Explore’ icon located in the left sidebar to view all available job listings.
2
Search and Filter Roles
Utilize the search bar to locate roles by title or keyword. Apply the following filters:• Job fit: Prioritizes listings that match your profile.• Trending: Highlights popular opportunities.• Newest: Displays recently posted roles.• Most pay: Ranks roles according to descending salary levels.
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Refer and Earn
Click the “Refer & Earn” button to share listings with your network.
2. Understand Key Terms
Listing
A specific employment opportunity that has been advertised by a client.
Application
Your formal submission to a listing.
Assessment
Evaluation tasks that encompass forms or AI interviews.
Assessment Reuse
If you successfully pass an assessment on one occasion, it is not necessary to retake it for comparable roles.
3. The Application Process
1
Start Your Application
Select a listing and then click “Apply Now” to initiate the process. A checklist of steps will be displayed for your reference.
2
Follow the Steps
Please upload your resume, complete the required assessments, and verify your work authorization. The procedures may differ depending on the role.
4. Completing Application Steps
Upload Resume
Your resume shall be stored within your profile for future application use.
Assessment Forms
Written or multiple-choice questions. Follow all applicable guidelines and standards instructions.
AI Interview Setup
Use Google Chrome on a desktop and ensure that camera and microphone permissions are granted.
Device Check
Conduct a test of the microphone, speakers, and screen sharing functionalities prior to commencing.
Certain assessments are interconnected. Review all checklist steps to comprehend their interrelations.
Previously completed assessments will automatically populate when reused in subsequent applications.
5. Submit and Confirm
1
Submit Application
Once all steps are complete, please click Submit.
2
Confirmation
A confirmation screen will display your submission along with the anticipated timeline.
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View Application or Apply Again
You may review your current submission or navigate back to Explore.
Quick Tips
Browser & Device
It is recommended to utilize Google Chrome on desktop computers to ensure optimal compatibility.
Stable Internet
Utilize a quiet environment with a reliable internet connection for interviews.
Resume Later
You may pause and resume at a later time. Progress is saved automatically.
Hard Refresh
If a page becomes unresponsive, attempt the keyboard shortcuts Shift + Cmd + R (Mac) or Shift + Ctrl + R (Windows).
If you wish to retake your AI interview, please reset it directly from your Mercor dashboard—there is no need to contact support.
Steps to Reset Your Interview
1
1. Go to your dashboard
Please log in to your Mercor account at work.mercor.com/home.
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2. Open the Interviews tab
Please click on the ‘Interviews’ tab located in the left-hand menu, positioned below ‘Résumé’ and above ‘Payments’. You may also access the platform directly at work.mercor.com/interviews.
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3. Find your submitted interview
Identify the interview you wish to retake. Its status will be displayed as “Submitted” on the right.
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4. Click the three dots
Adjacent to the listing name, click on the ⋯ icon to access additional options.
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5. Select "Retake Interview"
Please select ‘Retake Interview’ from the dropdown menu. You will then be able to restart and complete the interview once again.
That concludes the preparations; you are now fully prepared to reattempt your interview. 🎯
FAQ
What is the difference between a listing and an application?
What is the difference between a listing and an application?
A listing constitutes a job opportunity. An application is your formal submission, including a resume and assessments.
Do I have to complete all steps at once?
Do I have to complete all steps at once?
Your progress is saved automatically; you may leave and return at your convenience. However, please be advised that listings may close at any time; therefore, prompt action is essential to your prospects.
Do I have to retake an assessment for every job?
Do I have to retake an assessment for every job?
Upon successful completion, the result is reutilized for compatible roles.
My camera/mic is not working. What should I do?
My camera/mic is not working. What should I do?
Ensure that you have granted permissions to work.mercor.com in Chrome. Please refer to our AI Interview Guide.
Can I apply from a mobile device?
Can I apply from a mobile device?
You may browse listings; however, we strongly advise utilizing a desktop computer for complete compatibility. Listings that necessitate screen sharing can only be performed on a computer.
Where can I see my application status?
Where can I see my application status?
Monitor your submissions via the Home dashboard.
Can I withdraw/cancel/delete my application?
Can I withdraw/cancel/delete my application?
At this time, it’s not possible to manually withdraw or cancel an application once it’s been submitted. All applications remain under review until the hiring team completes its process, and you’ll be notified by email once a final decision is made.That said, there’s no need to worry — these applications will naturally disappear from your dashboard over time, typically within a few weeks. In the meantime, the best thing to do is simply ignore any roles you’re no longer interested in.I completely understand how this might not be ideal, and I’m really sorry for any frustration this may cause. Please rest assured that no action is needed from your side — we’ll make sure to keep you informed every step of the way.
How do I upload my résumé?
How do I upload my résumé?
You can upload or update your résumé directly from your Mercor profile.
- Go to Profile → Résumé on your dashboard.
- Click Upload résumé and select your PDF file.
What are the résumé guidelines?
What are the résumé guidelines?
To ensure your résumé uploads and parses correctly:
If your upload fails:
- Format: PDF only — must be OCR-friendly and text-based (not scanned images).
- Length: 1–2 pages, file size under 2 MB.
- Structure: Use a simple, standardized layout — avoid images, tables, or complex designs.
- Content: Include clear section headings like Education, Experience, Skills, and Certifications.
If your upload fails:
- Try re-exporting your résumé as a text-based PDF from Word or Google Docs.
- Avoid uploading screenshots or image-based résumés.
What if a listing no longer lets me apply?
What if a listing no longer lets me apply?
That happens when the application process is paused or ended: you’ll see that reflected on the left side of the screen when applying — the button that normally says “Apply” will be disabled and replaced with “no longer accepting applications”. In that case, there’s nothing else you need to do. We know this can be disappointing, especially if it was a role you were excited about. The good news is that new opportunities are added regularly, so keep an eye on your dashboard for fresh listings.
What is the meaning of the application status change from "Submitted" to "Started"?
What is the meaning of the application status change from "Submitted" to "Started"?
When an application is marked as “Submitted”, it means you completed all the required steps (like resume upload, forms, interviews, etc.) and the application has been officially entered into our system for review.Once the status updates to “Started”, that means the internal review process has already begun — someone from the hiring or project team has opened the application and started reviewing it.
Why does my interview or application step show as missing or changed?
Why does my interview or application step show as missing or changed?
Sometimes, a project’s application requirements are updated after you’ve already submitted your application.This simply means that your previous submission is no longer valid for the latest version of the application.When this happens, you’ll see the affected step (such as an interview or assessment) appear as Incomplete again in your application.
To stay under consideration for the role, please return to your application and complete the new required step.
To stay under consideration for the role, please return to your application and complete the new required step.
Can I apply by sharing my resume directly?
Can I apply by sharing my resume directly?
No — applications are only accepted through the Mercor platform.
This ensures your information is processed correctly, your assessments are linked to your profile, and your application is visible to the hiring team.
Please visit the Work Explore page to apply formally.
This ensures your information is processed correctly, your assessments are linked to your profile, and your application is visible to the hiring team.
Please visit the Work Explore page to apply formally.
Can I set up an interview with a human instead of the AI interviewer?
Can I set up an interview with a human instead of the AI interviewer?
Our AI interview is the standard and only method for screening candidates.
It allows for consistent, fair, and scalable evaluations across all applicants.
It allows for consistent, fair, and scalable evaluations across all applicants.
Can I get feedback on my application or interview rejection?
Can I get feedback on my application or interview rejection?
We’re unable to share specific feedback at this time due to the high volume of applications being processed.Please know this isn’t a reflection of your potential — we truly appreciate the time and effort you put into your interview.We encourage you to stay active on your Explore Page and apply for new opportunities as they open.