The following information is intended to be a short summary of our data practices. Our practices may vary by jurisdiction to take account of local laws and regulations. For a more detailed explanation, please review our Privacy Policy.

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Personal data Mercor collects

Mercor stores the following information about you after you upload your resume or take an interview:

● Resume / CV, if one is uploaded.

● Video and audio data of interviews taken, along with an AI-generated transcript of the audio file.

● Information from public profiles, such as LinkedIn and Github.

● Your Mercor account details, including email address, account credentials, profile pictures, location, and compensation expectations.

● Written performance feedback from companies you have worked with, if applicable.

● Criminal history, if you authorize a background check as part of a job offer.

● Job offer, payment, and tax information, if provided by you, so that we can send you the right tax forms and report earnings to the government.

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Personal data that is shown on the Mercor platform

Once your information is stored, we allow companies to search for talent matching specific jobs with sentences like “Software Engineers with experience in Node.js and React” or “Lawyers with experience in patent law”. We automatically process the contents of your resume, transcript of your interview, and any public profiles (such as Github) to recommend your profile to companies.

You can see your public Mercor profile by going to the “Profile” tab, then clicking “Share Profile” and going to the link. The information in your profile is what companies are allowed to see. However, the compensation expectations that you have set are not included when you are sharing your profile.

If you would not like your profile shared with other companies, you can disable the “Looking for Work” toggle on your Work Preferences.

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How Mercor uses AI

Mercor uses AI in three primary ways:

  1. Understand and provide you feedback on your resume / CV 
  2. Conduct interviews with an AI interviewer that dynamically comes up with questions based on your resume and the job responsibilities, generates a transcript of your interview, and assesses your interview performance.
  3. Recommend your profile to companies based on your relevant experience, including ranking yourself and other candidates for companies based on the information from your resume, your interview, and any public profiles (such as Github).

Your profile and information may also be reviewed by human contractors we engage to provide us feedback on the performance of our recommendation models. We use their feedback to improve our models and train them to make better recommendations to companies.

We may also use data associated with your Mercor profile, interview, or resume to measure how the interviewer performed, troubleshoot application issues, and make platform improvements.

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How to delete your data

You can delete your Mercor account and all associated resume and interview data on the Account Settings page. You will receive a confirmation email once your account has been deleted for your records. Please note deleting your Mercor account does not delete data from the systems of companies who may have viewed or collected your data in connection with your Mercor profile. In addition, Mercor may retain your data as needed to comply with applicable law.

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Practices Mercor does not engage in

Mercor does not:

● Share your practice interviews with companies.

● Show your profile in Mercor search results if you disable the “Looking for Work” tab.

● Sell your profile or interview data to other companies, or offer your profile or interviews to anyone outside of the Mercor platform.

● Sell or otherwise make the AI interviewer and candidate evaluation system available outside of the Mercor platform.

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How Mercor makes money

Mercor makes money by charging companies that use our platform to hire talent a margin on top of your pay rate once you accept a role. This fee compensates Mercor for doing the recruiting, sourcing, and placement involved in our clients’ projects.

In other words, the only way Mercor makes money is by giving people jobs. If we don’t place people at companies, we don’t make money. We build our AI models with the goal of creating the best chance of matching people with work.

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Additional information

For additional information, please see our Privacy Policy.

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Additional questions

Questions about our data and AI practices may be sent to support@mercor.com.