How to take a free, self-paced Mercor Academy course on the Work Platform and earn a certificate
Mercor Academy is the free learning area of the Mercor Work Platform. You take a course at your own pace, pass a knowledge check after each video lesson, finish with a capstone, and earn a certificate.
Free and self-paced
There is no cost and no deadline. Your progress is saved, so you can stop and continue later.
Videos, knowledge checks, and a capstone
Each course has short video lessons, a knowledge check after each one, and a final capstone.
Google Chrome on a computer
Google Chrome on a desktop or laptop is the most stable option. The capstone also needs a camera, a microphone, and screen sharing.
Certificate at the end
When you complete a course, you earn a certificate you can share on LinkedIn or X.
Go to work.mercor.com/learn, choose a course, and click Start learning. Each course card shows how many lessons the course has and its estimated time.
2
Agree to the code of conduct and enroll
On the welcome page, check the box to agree to the Mercor Academy code of conduct and confirm that the work you submit will be your own. Type your full name under Signature, then click Enroll.
3
Watch each video lesson
Watch each video to the end inside the lesson page, then click Mark complete & continue. Lessons unlock in order.
4
Pass the knowledge check after each video
After each video there is a short knowledge check. You get 3 attempts per check, and there is no time limit.
5
Complete the capstone
Read the capstone instructions, do the activity they describe, then take the AI interviews at the end of the course.
6
Claim your certificate
When you finish the last capstone interview, click Claim certificate. After that, the course page shows View certificate.
A course page lists its lessons in order under Curriculum. Each video lesson is followed by a knowledge check on that video. The course ends with the capstone: reading lessons that give its instructions, then the AI interviews.
A knowledge check is a short quiz after each video lesson in a Mercor Academy course. It is untimed, and you get 3 attempts. Knowledge checks do not show feedback on individual questions.
The capstone is the last unit of a Mercor Academy course. You do not upload anything. You complete the activity described in the capstone instructions, then talk through your work in short AI interviews, sharing your entire screen.
Never share real confidential information in the capstone. If your work is confidential, or you are not working right now, use a past role, a side or volunteer project, or a realistic example from your field, with made-up or public data only.
Why is the button grayed out when I return to a Mercor Academy lesson?
When you return to a lesson, Mercor Academy shows a pop-up that asks you to agree to the code of conduct. Check the agreement box and the Resume button turns on.
Why are my Mercor Academy lessons locked?
Mercor Academy lessons unlock in order. Finish the current lesson and click Mark complete & continue to open the next one.
What do I do if a lesson video shows a black screen or won't load?
If a Mercor Academy video shows a black screen or the message “We couldn’t load the video,” your network may be blocking Vimeo, which hosts the videos. To fix it:
In Chrome, go to Settings > Privacy and security > Security.
Turn on Use secure DNS and choose Cloudflare (1.1.1.1) or Google (8.8.8.8).
Turn off ad blockers for work.mercor.com, and make sure no VPN is on.
Reload the lesson. If it still does not play, try another network, such as a mobile hotspot.
If none of this works, contact support@mercor.com and tell us which browser and device you are using.
Can I watch a Mercor Academy video on vimeo.com instead?
No. Progress in a Mercor Academy lesson only counts when you watch the video inside the lesson page.
Why can't I complete a lesson after watching its video?
Watch the video to the end without skipping. The Mark complete button turns on once the video has played to the end inside the lesson page.
What if a lesson won't mark complete after I watched the whole video?
If Mercor Academy shows “Couldn’t mark lesson complete” after you watched the whole video, wait a minute and click Mark complete again. You do not need to watch the video again.
Why did my knowledge check restart with new questions?
Take each Mercor Academy knowledge check in one sitting and stay on it until you finish. If it restarts, answer the new questions.
What if my capstone interview was interrupted and now shows 'Completed'?
If your connection dropped, your computer restarted, or the interview was closed by accident, contact support@mercor.com and tell us which course and interview it was. We can reset it.The reset link is single-use and expires after 1 hour. Use it right away and relaunch the interview from the capstone lesson, in Chrome on your computer.
What if I see 'Could not start the interview' in the capstone?
Contact support@mercor.com and tell us which course and interview it was, so we can reset it.
How do I fix screen sharing in a Mercor Academy capstone interview?
Use Chrome on a computer and share your entire screen. On a Mac, allow screen recording for Chrome in System Settings > Privacy & Security > Screen Recording, then restart Chrome. For other screen sharing problems, see AI interview.
Why can't I find my Mercor Academy interviews in the Assessments tab?
Mercor Academy interviews are not listed in the Assessments tab. They only open from the capstone lesson inside the course.
Is Mercor Academy paid, and can I log Academy time on my project timer?
No. Mercor Academy courses are free and unpaid, so do not log Academy time on a project timer. Getting started explains what to log on your timer.
How long does a Mercor Academy course take?
Each course card in the Learn tab shows the course’s number of lessons and its estimated time. There is no deadline, so you can take it at your own pace.
Is there a deadline for Mercor Academy courses?
No, Mercor Academy courses have no deadline. Your progress is saved, so you can stop and continue later.
Is Mercor Academy the same as a work trial or my project's training?
No. Mercor Academy is the free learning area in the Learn tab. Work trials and project trainings are separate and have their own rules.
Can I see which knowledge check answers I got wrong?
No. Mercor Academy knowledge checks do not show feedback on individual questions.
Do I need to pay for ChatGPT, Claude, or another AI tool?
No. The free versions of ChatGPT, Claude, and other AI tools are enough for Mercor Academy, and Mercor does not require you to buy anything.
When do I get my Mercor Academy certificate?
When you finish the last capstone interview of a course, click Claim certificate. After that, the course page shows View certificate.
Can I share my Mercor Academy certificate on LinkedIn or my resume?
Yes. Use the share button to post your Mercor Academy certificate on LinkedIn or X, or share its verification link. Do not share course content or questions.
How do I change the name on my Mercor Academy certificate?
Your Mercor Academy certificate shows the name on your Mercor profile. If that name is wrong, contact support@mercor.com.
Will a Mercor Academy certificate get me projects?
Your Mercor Academy certificate appears on your Mercor profile, where teams at Mercor can see it. It can lead to new project opportunities, but it does not guarantee a project, an offer, or a pay change.