> ## Documentation Index
> Fetch the complete documentation index at: https://talent.docs.mercor.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mercor Earnings

> The Earnings page provides experts with a centralized view of all their payments including contract wages, bonuses, work trials, and referrals. It replaces the previous contract payments view and makes it easier to track payment statuses in one place.

<Tip>
  Learn how to set up Stripe or Wise to get paid, filter your earnings by contract or time period,  and understand the status of your payments.
</Tip>

## FAQ - Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Where do I find my earnings?" defaultOpen="false">
    If you want to quickly understand how much money you’re making or what the status of your payout are, go to the earnings dashboard [link](https://work.mercor.com/earnings).
  </Accordion>

  <Accordion title="Can I set up Stripe/Wise from the earnings page?" defaultOpen="false">
    1. Yes, you can set up Stripe/Wise from the earnings page and from the important tasks on the homepage.
    2. If you don’t have your Stripe/Wise setup you won’t be able to earn money.
  </Accordion>

  <Accordion title="Where can I find my earnings on the platform?">
    To review your performance, go to the Earnings tab to see the interactive earnings view. This shows your earnings by week, month, or year, and by contract and payment type. You can use the filter to select which of your earnings to display. You can also view your past and upcoming payouts in the payments table.
  </Accordion>

  <Accordion title="What do the payment statuses mean?">
    In your **Payments** table, you’ll see all your past transactions along with their payment dates and statuses. Here’s what each status means:

    * **Pending** – Your earnings have been confirmed but haven’t been sent yet. Payments move from *Pending* to *Sent* based on Mercor’s payout cycle.
    * **In Transit** – Your payment has been sent and is currently being processed. Funds are moving through Stripe to your local banking network before reaching your bank account.
    * **Paid** – Your payment was successfully processed by our processing partners.
    * **Failed** – The payment attempt didn’t go through. Check that your payout details are correct or contact support for help.
  </Accordion>

  <Accordion title="When will I get paid?">
    Your payout timing depends on a few factors:

    * **When you log your hours:** Payments are scheduled based on when your hours are submitted for a given week.
    * **Processing time:** Each payout method (Stripe or Wise) has its own processing timeline.
    * **Account setup:** Ensure your payment method is correctly set up with our payment processors.

    You can also check the status of your payment anytime in your **earnings dashboard**.
  </Accordion>

  <Accordion title="Can I see details by contract?">
    Yes. You can filter by:

    * Contract
    * Time period (weekly, monthly, YTD, custom range)
    * Payment type (Wages, Bonus, Work Trial)
  </Accordion>

  <Accordion title="Can I download or share my earnings history?">
    You can easily export your earnings history by clicking on the **'Download Payment Report'** option, which will generate a **PDF of your earnings**.

    Please note the following important points:

    * The downloaded PDF is the **final version** of your payment report
    * We are **unable to consolidate or make any changes** to these PDFs once generated
  </Accordion>

  <Accordion title="How many records can I see at once?">
    By default, only recent payments are shown in the table. Clicking “Show more payments” expands the view to include the past six months of payouts. The Earnings Over Time dashboard provides access to your complete earnings history on Mercor.
  </Accordion>

  <Accordion title="Why do the hours on my Mercor Earnings page look different from the hours in Insightful?">
    This is expected and occurs due to time zone differences, not due to missing hours.

    •	Insightful displays time in your local timezone.

    •	Mercor’s Earnings page converts all logged time into IST (India Standard Time) because pay periods are calculated strictly in IST.

    Mercor’s IST Pay-Period Window

    •	Start: Saturday at 12:00 AM IST\
    •	End: Friday at 11:59 PM IST

    Because of the timezone conversion, hours that appear under one date in Insightful may shift to another date or even into another pay period when displayed on your Earnings page.

    **Important**:

    Even if the dates differ, your total hours and payout remain accurate.

    To view your hours precisely as Mercor processes them, switch Insightful to Org Time Zone (IST) in your Insightful settings. 

    If, after viewing Insightful in IST, you still see missing hours, don't hesitate to contact Support.
  </Accordion>
</AccordionGroup>
