> ## Documentation Index
> Fetch the complete documentation index at: https://talent.docs.mercor.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Island Browser

> How to install and sign in to the Island Enterprise Browser for your Mercor project

<Note>
  Island is the secure browser some Mercor projects use for work. Signing in takes two email addresses: you start with your **@mercor.expert** email, then finish by logging in with your **personal email and Okta password** — the same ones you use for Okta. **Okta Verify** is required to complete the sign-in.
</Note>

<Columns cols={2}>
  <Card title="Start with @mercor.expert" icon="envelope">
    On Island's welcome screen, enter your `@mercor.expert` email to get started.
  </Card>

  <Card title="Then sign in with your personal email" icon="user">
    When Okta opens, click **Back to sign in** and log in with your personal email and Okta password — the same login you use everywhere else for Okta.
  </Card>

  <Card title="Okta Verify is required" icon="shield-check">
    You'll finish by approving the login with Okta Verify — either a push notification or a 6-digit code. You can't get into Island without it.
  </Card>

  <Card title="One-time setup" icon="mobile">
    If you haven't set up Okta Verify yet, you'll be asked to do it during sign-in. Have the Okta Verify app on your phone ready before you start.
  </Card>
</Columns>

***

## Install Island

If Island isn't on your computer yet, install it first. This short walkthrough shows how:

<video src="https://mintcdn.com/mercor-external/hZsr9UIxJblct8GA/videos/Island-Browser-Install.mp4?fit=max&auto=format&n=hZsr9UIxJblct8GA&q=85&s=a0af2664c51b112d018f6cabc08faa11" controls data-path="videos/Island-Browser-Install.mp4" />

***

## Sign in to Island

Watch the full sign-in flow, then follow the steps below:

<video src="https://mintcdn.com/mercor-external/hZsr9UIxJblct8GA/videos/Island-Browser-Sign-In.mp4?fit=max&auto=format&n=hZsr9UIxJblct8GA&q=85&s=42f6dd6d2dc7a10eab023285c627d966" controls data-path="videos/Island-Browser-Sign-In.mp4" />

<Steps>
  <Step title="Open Island and enter your @mercor.expert email">
    On the **Welcome to Island** screen, type your `@mercor.expert` email into the box and click **Sign in**.
  </Step>

  <Step title="Click 'Back to sign in' on the Okta screen">
    Okta will open on a password screen — but this isn't the account you want to use yet. Click the **Back to sign in** link near the bottom to go back to the main sign-in page.
  </Step>

  <Step title="Sign in with your personal email">
    On the Okta **Sign In** page, type your **personal email** in the Username box — this is your Okta login — and click **Next**.
  </Step>

  <Step title="Enter your Okta password">
    Type your Okta password and click **Verify**.
  </Step>

  <Step title="Approve with Okta Verify">
    When asked to verify it's you, choose **Get a push notification** (or **Enter a code**) and approve the request from the Okta Verify app on your phone. Once you approve it, Island finishes loading and you're signed in.
  </Step>
</Steps>

<Tip>
  It's easy to miss: after you enter your `@mercor.expert` email, Okta lands on a **password** screen for the wrong account. Don't type your password there — click **Back to sign in** first, then log in with your personal email.
</Tip>

***

## About Okta Verify

Okta Verify is a free app from Okta that confirms it's really you signing in. It's **required** for Island.

* If you've already set up Okta Verify (for example, during your Okta onboarding), you'll simply approve the push or code when Island asks.
* If you haven't set it up yet, you'll be prompted to add it during sign-in. Install **Okta Verify** from the App Store (iOS) or Google Play (Android), then scan the QR code that appears on screen to enroll.

<Tip>
  Install the Okta Verify app before you start signing in, so it's ready the moment Island asks for it.
</Tip>

***

## FAQs

<AccordionGroup>
  <Accordion title="Which email do I use to sign in?">
    Both, in order: start with your **`@mercor.expert`** email on Island's welcome screen, then finish by logging in with your **personal email** (your Okta username) once you're on the Okta sign-in page.
  </Accordion>

  <Accordion title="Okta opened on a password screen — do I type my password there?">
    No. That first password screen is for the wrong account. Click **Back to sign in**, then enter your personal email and password on the Okta sign-in page.
  </Accordion>

  <Accordion title="Do I really need Okta Verify?">
    Yes. Okta Verify is required to sign in to Island. If it isn't set up on your account yet, you'll be asked to add it during sign-in and can't finish logging in without it.
  </Accordion>

  <Accordion title="I wasn't asked to set up Okta Verify. Is that normal?">
    Yes. If you already enrolled Okta Verify before (for example, during your Okta setup), you won't be asked again — just approve the push notification or enter the 6-digit code.
  </Accordion>

  <Accordion title="I got a new phone and can't approve the sign-in.">
    You'll need to set up Okta Verify again on your new phone. Go to your contract → **Okta Account** step → **Reset Password**, which resets your MFA so you can re-enroll. See [Use Okta](/how-to/okta-access) for the full steps.
  </Accordion>

  <Accordion title="I still can't sign in to Island.">
    Double-check that you started with your `@mercor.expert` email, clicked **Back to sign in**, and then used your personal email and Okta password. Also make sure Okta Verify is installed and set up on your phone. If it still won't work, email [support@mercor.com](mailto:support@mercor.com) with a short screen recording.
  </Accordion>
</AccordionGroup>
