> ## Documentation Index
> Fetch the complete documentation index at: https://talent.docs.mercor.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create your Account

> Create your Mercor account using passwordless email verification, explore roles, and monitor your applications.

<Note>
  Mercor employs passwordless email verification. Please enter your email address to register, and a verification email will be sent to you. This process is identical for each sign-in attempt. Additionally, you have the option to continue using your Google account.
</Note>

## Create your account

<Steps>
  <Step title="Open the sign-in page">
    Please visit [work.mercor.com/login](https://work.mercor.com/login). You will find fields designated for your email address, along with a Login button, a Sign Up option, and an option to Continue with Google.
  </Step>

  <Step title="Enter your email">
    Enter your email address and select 'Sign Up'. A verification email will be dispatched to that address.
  </Step>

  <Step title="Verify from your inbox">
    Please open the verification email and adhere to the provided instructions to complete the registration process. If the message is not visible in your inbox, kindly check your spam or junk folder, or consider resending the email.
  </Step>

  <Step title="Complete minimal profile fields">
    Following verification, complete the necessary fields in your profile to enable role applications. Additional details may be provided at a later stage.
  </Step>

  <Step title="Explore roles and apply">
    Visit [work.mercor.com/explore ](https://work.mercor.com/explore)to discover available opportunities and submit your application when prepared.
  </Step>
</Steps>

## Signing in

<Steps>
  <Step title="Go to work.mercor.com/login">
    Please enter your email address and click 'Login'. A one-time verification email will be sent to you each time you sign in.
  </Step>

  <Step title="Access your email">
    Please access your email and select the login link provided in the correspondence.
  </Step>

  <Step title="Or continue with Google">
    Use the 'Continue with Google' button on the same page if you registered using Google.
  </Step>
</Steps>

## Quick tips

* Utilize an email address that is immediately accessible to complete the verification process.
* If a page appears cached or unresponsive, refresh it using Shift + Command + R (Mac) or Shift + Control + R (Windows).
* If you've already created an account, please use the Login option on the same page.

## FAQ

<AccordionGroup>
  <Accordion title="I only see a sign-in screen. How do I sign up?">
    This is anticipated. Please enter your email at work.mercor.com/login and select 'Sign Up'. New users will be guided through the account creation process following the same procedure.
  </Accordion>

  <Accordion title="Do I need a password?">
    Mercor utilizes passwordless email verification. A verification email will be received upon registration and each subsequent sign-in.
  </Accordion>

  <Accordion title="Can I see roles before creating an account?">
    Yes. Please visit work.mercor.com/explore to browse available roles and create your account when you are ready to apply.
  </Accordion>

  <Accordion title="I did not receive the verification email. What should I do?">
    Please verify your spam folder, confirm the email address provided, and request a new verification email. If the problem persists, consider utilizing a different browser or contacting [support@mercor.com](mailto:support@mercor.com).
  </Accordion>

  <Accordion title="Why do I need to verify my phone number?">
    Phone verification assists us in authenticating your identity and maintaining the security of your account. It safeguards against fraudulent sign-ups, duplicate accounts, and guarantees that only legitimate users can access specific features.
  </Accordion>

  <Accordion title="I'm not receiving the verification code">
    If you are not receiving the code, please ensure that:

    1. You have entered the correct phone number.
    2. Your phone has a stable signal.
    3. Your SMS inbox is not full, and messages are not blocked or marked as spam.
    4. You are not sending this to a VOIP number, landline, or from a region that Mercor does not support for Phone Verification. 

    If the issue persists, contact [support@mercor.com](mailto:support@mercor.com).
  </Accordion>

  <Accordion title="Can I use a VoIP number or Google Voice?">
    For security purposes, a valid mobile telephone number is required. Please be advised that VoIP numbers and services such as Google Voice may not be suitable for verification processes.
  </Accordion>

  <Accordion title="Can I change my phone number later?">
    Yes, you may update your phone number in your account settings following the completion of the initial verification.
  </Accordion>

  <Accordion title="What if I don't have access to my phone?">
    If you do not have access to your phone, please contact our support team at [support@mercor.com](mailto:support@mercor.com) for alternative verification methods.
  </Accordion>

  <Accordion title="Which cases the Phone Verification won't be supported?">
    Phone verification is not available for VOIP numbers, landlines, or certain countries. Regrettably, Mercor is currently unable to send SMS messages to the regions listed below. If your telephone number originates from one of these areas, you will be unable to receive the OTP code or proceed with the registration process at this moment.

    This list is subject to periodic updates.

    **Restricted Regions:**

    * North Korea
    * Iran
    * Cuba
    * China
    * Afghanistan
    * Kenya
    * Democratic Republic of the Congo (DRC)
    * Ethiopia
    * Iraq
    * Mali
    * Russia
    * Sudan
    * South Sudan
    * Somalia
    * Belarus
    * Syria
    * Armenia
    * Lebanon
    * Venezuela
    * Myanmar
    * Nicaragua
    * Libya
    * Central African Republic
    * Ukraine 
    * Georgia
    * Moldova
    * Kazakhstan
    * Kyrgyzstan
    * Tajikistan

    Should you reside in one of these regions, we kindly encourage you to check back at a later date, as this situation may evolve.
  </Accordion>

  <Accordion title="Can I have more than one account?">
    No. You cannot have more than one account. You need to choose which account you would like to keep and manually delete your other account by going to your Profile > Settings > Delete Account.

    If both accounts have active contracts, you need to contact your Project Lead/POC and clarify this point so they can transfer your contract to a single account. Unfortunately, it is not possible to merge account data.
  </Accordion>

  <Accordion title="When is the Phone ID Verification required?">
    Your phone will only be verified after receiving a contract or work trial; only then will you see the "Phone Verification' step, which is mandatory to sign your contract. Until you receive a contract, your profile (phone verification status) will have a 'required' status, but this will not prevent you from applying to listings, browsing our website, or participating in interviews.
  </Accordion>
</AccordionGroup>

## What’s next?

<Columns cols={3}>
  <Card title="Browse roles" icon="list-check" href="https://work.mercor.com/explore">
    Explore opportunities that align with your background and interests.
  </Card>

  <Card title="Track applications" icon="clipboard-user" href="https://work.mercor.com/home?tab=applications">
    Review the statuses and monitor the progress of your submissions.
  </Card>

  <Card title="Interview preparation" icon="books" href="/how-to/prepare-for-ai-interview">
    Review best practices to perform well in interviews.
  </Card>
</Columns>